Internet Connectivity for Families During Coronavirus
As part of the Federal Communications Commission’s Keep Americans Connected pledge, internet service providers have agreed to: 1) not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic; 2) waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and 3) open its WiFi hotspots to any American who needs them.
In addition to the Keep Americans Connected pledge, here’s what Florida providers have agreed to:
Comcast is offering new, low-income Internet Essentials customers two months of free internet; unlimited data for free and opens Xfinity WiFi network nationally for free. If you are eligible for Internet Essentials, apply by April 30, 2020, and are approved, you will automatically receive the two-month free promotion. APPLY BY APRIL 30, 2020. After the promotion, regular rates apply. Internet Essentials current rate is $9.95 per month plus tax unless you disconnect your service.
Charter (Spectrum) is offering two FREE months of internet and WiFi service to new customers in households with Pre-K to grade 12 and/or college students who need remote access for their education. Installation or pre-payment fees will be waived. Call 855-243-8892 to sign up for this offer.
AT&T is providing unlimited data access to all AT&T consumer home internet wireline customers, as well as Fixed Wireless Internet. They will continue to offer internet access for qualifying limited income households at $10 per month through their Access from AT&T program with two months of free service. The company is expanding eligibility to Access from AT&T to households participating in the National School Lunch Program and Head Start. AT&T is also waiving all wireless voice and data overage fees retroactively to March 13, 2020. Customers must call AT&T to get these fees waived.
Verizon is waiving overage charges and offering two months of free internet and voice service for members of its “Lifeline” discount program. Between March 25 and April 30, the company is giving an extra 15 gigabytes of data to customers and small businesses free of charge. This applies to unlimited users, as well as those on shared plans. Verizon is also offering new affordable internet options for low-income households.
Sprint will provide unlimited data and an additional 20GB of mobile hotspot data per month for 60 days beginning March 18 at no extra cost. Beginning March 18 – April 1, customers with mobile hotspot-capable handsets who don’t have mobile hotspot now will get 20GB free for 60 days.
T-Mobile will provide unlimited data to existing customers and is adding 15GB of 4G data to current consumer and small business plans, in an effort to help customers use their handsets as mobile hotspots at no extra charge.